Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thebohoexperiencemykonos.com (the “Site”).

 

1. Information about You

This refers to information such as your name, contact details, travel preferences and special needs/disabilities/dietary requirements that you suupply us or is supplied to us, including any information about other persons on your booking relating to the same (“your information”).

Your Information is collected when you request information from us, contact us (and vice versa) or make a booking with us. You are responsible for ensuring that other members of your party are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us. We will update your information whenever we get the opportunity to keep it current, accurate and complete. We only collect information relevant and and necessary to your holiday or travel booking.

2. Financial Information

We do not request, hold or retain credit or debit card information. All payments made in this manner are carried out via a secure server on our website or in person in our office. Our web secure payment service is maintained by independent service providers and is regularly checked for PCI DSS compliance.

3. Use of Information

We only use information supplied for providing you with our services, including your flight, yacht charter, vacation or insurance, etc. Services include business administration, contacting you when necessary, customer care, improvement of service, risk assessment, security and crime prevention/detection, dispute resolution, credit checking and debt collection. We may contact you before during and shortly after your holiday for the purposes of research and analysis and we may invite you to join our marketing lists, and pass comment on your experience with ourselves to monitor our performance. Please note that our websites will assume you to agree to e-communications and telephone communications when you make a booking. Your information will not be used for any other purpose than servicing your holiday as set out in this document and will not be passed to any third party except for reasons specified in this document.

4. Disclosures to third parties

We may disclose your information to our service providers if necessary. For you to travel overseas, it may be mandatory (as requested Government authorities at the point(s) of departure and/or destination) to disclose your information for immigration, security and anti-terrorism purposes, or any other purposes which they determine appropriate. Even if not mandatory, we may exercise our discretion to assist where appropriate. It is also necessary to provide your information to government authorities, to meet the yacht charter paperwork and accounting requirements. 

5. Sensitive Information

 Some of your information (such as health or religion) may be considered “sensitive personal data”. We collect it to cater to your needs or act in your interest, and we are only prepared to accept sensitive personal data from you on the condition that we have your positive consent. By booking with us you also agree for your insurers, their agents and medical staff to disclose relevant information (which may contain sensitive personal data) to us in circumstances where we need to act in the interest of everyone in the group you are traveling with. For example, if your illness during your vacation is infectious we may need to make special arrangements for you and ensure that you do not return with the group immediately.

6. Retention of Information

Personal data in relation to a holiday or travel booking will be archived, when no longer generally required. Paper copies will be removed to secure storage at the end of each year. Digital data will be archived two seasons after completion of the booking, achieving will remove access from all but the most senior staff. Exceptions to this are where legally data must be retained. The retention period will be reviewed on a regular basis and obsolete data destroyed. Marketing material When you make a booking with SI you will be given the opportunity to “opt in” to permit us from time to time contact you with information on offers of goods and services, brochures, new products, forthcoming events or competitions from SI. With all marketing material supplied you will be given the opportunity to indicate that you no longer wish to receive our direct marketing material. If do not wish to receive such information or would like to change your preference, please refer to point (2) of “Your Rights” below.

7. Your Rights

You have the right to ask in verbally or in writing by contacting us to request a copy of the information we hold about you and to correct any inaccuracies in your information. You have the right to ask verbally in writing or by email not to receive marketing material about our products and services. Once properly notified by you, we will take steps to stop using your information in this way.

8. Monitoring

To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security, we may monitor and/or record: (1) your telephone calls; (2) customer activities using CCTV recording equipment in and around our premises; and (3) customer transactions and activities on our website. All recordings are and shall remain our sole property and be held in secure storage for the minimum time necessary.